SURGICAL EQUIPMENT REPAIRS

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What happens now

  • Our Scopes Department will be in touch shortly with courier booking details and the next steps for your equipment.

  • If you have requested loan equipment, our team will also confirm availability and provide you with an estimated delivery time.

  • Be sure your item for repair is packed and have it ready for the courier.

  • When we have received the goods, the item will be assessed and quoted. The quote will be forwarded to you via email. No repairs are carried out until your approval is received.

  • When repairs are approved, items will be repaired. Repairs will take anywhere from 24 hours to 3 weeks. An ETA can be given to you at the time of approval. In most cases, an Order Number is required with approval – if you do not use order numbers, just let us know.

  • When repairs are completed the goods will be shipped back to you.

  • Any questions? Please contact us. We’re always happy to answer any questions.


SC Medical Pty Ltd
Phone: (02) 1234 5678
Email: service@scmedical.com.au